JOIN THE TCC TEAM!
Think you have what it takes to be on the TCC team? See our open positions and apply below.
Vacation Rental Auditor
Love driving around beautiful Lake Tahoe and seeing unique homes? Then this is the job for you! We need on-call/part-time auditors to inspect our vacation rentals before/after guest and owner stays. We provide you with a detailed, digital checklist to complete customized to each home.
Flexible schedule options
$25/hour
$0.25/mile reimbursement (within Lake Tahoe)
Must have a phone and a reliable car for all seasonal conditions in Lake Tahoe.
Must reside in Lake Tahoe or within 1 hour of North Lake Tahoe.
Responsibilities:
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Inspecting short-term rental properties before and/or after guest reservations and owner stays
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House supply inventory management (which can include shopping trips during audit shift) and stocking supplies in the home
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Coordination with the customer service team on any home issues, guest updates, etc.
Experience/Skills Required:
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Attention to detail
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Able to work efficiently with minimal supervision
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Proficient or capable of picking up operating systems quickly on company tablet
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Preferred experience with light home maintenance work (ex. changing light bulbs, replacing batteries in front door locks, etc.)
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Preferred ability for light housekeeping touch-ups and snow removal (if the need arises)
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Ability to confirm functionality of home systems (Thermostats, TVs, WiFi, Appliances, etc.)
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Good driving record
Customer Service Rep
This is a part time, remote position providing customer service and operations support to the guests, homeowners and third-party vendors of our vacation rentals.
Peak season hours: 25-30/hours per week (including weekends)
Off season hours: 20/hours per week (including weekends)
- business hours are Monday - Sunday 8am-9pm
Starting at $20/hour
Must have access to reliable phone and internet services.
Responsibilities:
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Customer service support (including phone calls, texts and emails)
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Reservation management and reporting
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Communication with third-party vendors
Experience/Skills Required:
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Preferable job history in hospitality management/customer service
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Preferable lives in Lake Tahoe/surrounding area or familiar with the area
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Proficient in proper spelling and grammar for digital communication with guests, homeowners and third-party vendors
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Proficient or capable of picking up new operating systems quickly